KBA Cat Collars - FAQs

1. How do I know what size cat collar to buy?
2. Will my finicky cat want to wear a KBA Cat Collar?
3. Can I use my cat's current tags with her KBA collar?
4. My cat came home and her tag was missing from her collar.
   Are the mini heart tags suppose to come off?
5. I am having trouble with the shopping cart. I can't view the cart and am having trouble selecting items from the drop down menu.

1. How do I know what size cat collar to buy?

Please click on the "Size and Fit" link on the left navigation column for detailed information.

2. Will my finicky cat want to wear a KBA Cat Collar?

Your cat looks to you for comfort. KBA cat collars are comfortable and flexible natural leather cat collars, with that "second skin feel". Even the posterior placement of our gold colored buckles on our cat collars promotes the comfort necessary for healthy feline grooming. Unlike grocery store collars 'for cats', the gentle buckle on KBA collars is placed to the rear or the side of the collar, away from the delicate throat area!

3. Can I use my cat's current tags with her KBA cat collar?

The KBA cat collar is designed for the mini heart ID tags and to be light weight and bulk free. There is only enough room on the mini tag holder for one mini heart ID tag. This is not a dog collar and you will want to plan on using the mini heart, cat ID tag that comes with your collar. If you want, you can request that your tag be left blank so you can take it to a jeweler and make it extra special to fit your needs. You can purchase an additional back-up tag for your collar with no additional shipping costs.

4. My cat came home and her tag was missing from her collar. Are the mini heart tags suppose to come off?

KBA cat collars are designed for your cat's best interest and safety. Remember cats are predators to some but prey to others. If your cat's tag gets caught on something. and your cat needs to make a quick exit -- that tag needs to be left behind, or the cat needs to be able to slip his/her head out of that collar and run! If you still feel a missing ID tag could be a problem, you could use a thin indellible black marker and write your cat's phone # on the underside of the collar for back up. Or, you could crimp the tag on tightly and the cat will leave the whole collar behind instead.

5. I am having trouble with the shopping cart. I can't view the cart and am having trouble selecting items from the drop down menu.

KBA was designed to work with Internet Explorer search engine. You may have trouble with the cart using Mozilla or other search engines. Or please check your pop-up blocker as the cart will pop up in a smaller window. If you are still having problems please contact us to be invoiced by email for payment and order information.